Privacy Policy

1. Introduction

Welcome to QRGenie ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our QR code generation services. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, or services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Information You Provide to Us

• Account information: When you create an account, we may collect your name, email address, and password.
• QR code content: Any content you use to generate QR codes, such as URLs, text, contact information, or other data.
• Payment information: If you purchase premium features, we collect payment details, which are processed securely by our payment processors.
• Communications: Information you provide when you contact our customer support.

2.2 Information We Collect Automatically

• Usage data: Statistics about how you use our Services, including which features you use most frequently.
• Device information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about how you interact with our Services. See our Cookie Policy section for more information.
• Location data: With your permission, we may collect your precise or approximate location to provide certain features.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our Services: To generate QR codes, manage your account, and enhance the functionality of our Services.
• Communication: To respond to your inquiries, provide customer support, and send important notifications about our Services.
• Analytics: To understand how users interact with our Services and identify areas for improvement.
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
• Marketing: With your consent, we may use your information to send you promotional materials about our Services.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Storage and Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration.

Basic QR code data is processed and stored locally on your device when using our mobile application. For our web Services and premium features, data may be stored on our secure servers or with trusted third-party service providers.

We retain your information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

5. Data Sharing and Third Parties

We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: When required by law, court order, or government regulation.
• Consent: When you have given us explicit consent to share your information.

We do not sell your personal information to third parties.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request transfer of your personal information to another service.
• Restriction: Request limitation on how we use your personal information.
• Objection: Object to our processing of your personal information.
• Withdrawal of consent: Withdraw your consent at any time for activities you previously consented to.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will promptly remove such information from our records.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience with our Services. Cookies are small data files that are placed on your device when you visit our website. We use the following types of cookies:

• Essential cookies: Required for the operation of our Services.
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our website.
• Functionality cookies: Enable us to personalize content and remember your preferences.
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Services may be inaccessible or not function properly.

9. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.

When we transfer personal information outside of the EEA, UK, or Switzerland, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws or mechanisms such as the EU-U.S. Privacy Shield or Standard Contractual Clauses.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after changes to the Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: munsifhayat@gmail.com
Phone: +61 415 796 315
Address: Maylands, Perth Australia